When I first placed my order they had it in FedEx's hands within just a few hours. The 18" SINGLE GLASS SHELF was at my door within three days, and I live across the country. They take shipping seriously despite what you may expect for it being free. The item I received had a manufacturer's defect. Within 10 minutes of reporting this to their customer service I was sent everything I needed to return the item, including a pre-paid shipping label. Normally with returns they refund you so you can place a new order, however my purchase was during a sale and the price of the item had risen since I'd ordered it, so I asked for a direct exchange instead and without a delay they obliged. On the same day they received my return shipment 18" SINGLE GLASS SHELF they immediately shipped out the exchange order. I have nothing but good things to say about Amazon.
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eighteen" Glass Shelf with Solid Brass Wall MountsSince 1989, Newport Brass has developed, made and sent classically created versatile suites of timeless kitchen area, bath and shower merchandise for the discerning buyer. With 20 several years of commitment to nicely engineered strong brass patterns and an undisputed track record for functionality and durability, Newport Brass carries on to handcraft the greatest fixtures with rigid tests and high quality assurance steps.Features:Strong brassFinish Characteristics:Available in 25 lovely finishesNew Market Leading lacquer Complete ProcessLong Daily life Finishes - 10 Yr WarrantyDurable, colour protected, scratch resistantGreen, minimal VOC, energy productive finishing processSpecifications:Width: 18"
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