After posting the below comment I received a call from customer service for Amazon.com. He was able to address my concerns and informed me that my Andre Collection 2301-OS236 Polished Gold 236-Black Crystal Lever Bathroom Faucets 8" Lever & Cross Handle Widespread Faucet was received today and will be processed for shipping today or tomorrow and that I should receive the unit some time next week. I was unaware that the unit was not in stock when I ordered it but I was made aware that it is clearly stated on their web-site that additional processing time is needed. I made my payment through Amazon payments and it was explained that that was why my credit card was charged so soon, without the unit being shipped yet. Overall I would say that I am satisfied with the response of the customer service at Amazon.com and that my initial displeasure has been abated. I ordered a Andre Collection 2301-OS236 Polished Gold 236-Black Crystal Lever Bathroom Faucets 8" Lever & Cross Handle Widespread Faucet and I still have not received a tracking number on the order, because it has not shipped yet. They charged my credit card rather quickly though. They had the lowest price I could find, but their processing is very slow and I'm not sure the slightly lower price on Andre Collection 2301-OS236 Polished Gold 236-Black Crystal Lever Bathroom Faucets 8" Lever & Cross Handle Widespread Faucet was worth the extra long wait. At this point I have no idea when to expect my order but I'm starting to wish that I went with Amazon or Newegg and paid a little bit more for their much better processing times.
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